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Resident Services & Maintenance

PARKCHESTER PRESERVATION MANAGEMENT, LLC (PPM)

For the convenience of our residents and to provide prompt, efficient and accountable service:

Our Management Office is on-site at 2000 East Tremont Avenue
Main Number:  (718) 536-2000

If you do not see the number you need listed below, please call our main number between the hours of 8:30 AM and 5:00 PM Monday through Friday and we will direct your call to the appropriate department or person.

SERVICE DISPATCH DEPARTMENT
(718) 518-1000

PPM operates a unified Service Dispatch Department for all of Parkchester. 

Whatever type of work needs to be done in your apartment, there is one number to call:  Whether you live in the North Condominium or the South Condominium, call us at (718) 518-1000.

Service Associates are available to take your calls
Monday - Friday:  8:30 AM to 9:00 PM
Saturday & Sunday: 8:30 AM to- 5:00 PM

Outside these hours and on holidays, calls are directed to the Public Safety Departments of the North or South Condominiums. 

Window Service is Available Weekdays (Monday through Friday)
From 8:45 AM to 4:45 PM at our 2000 East Tremont Office, on the Second Floor.

You may call our Service Department for any maintenance or repair request or problem in your apartment or affecting your apartment (such as a leak from above).  Our trained Service Associates will schedule the appropriate maintenance personnel to address the issue.  For repairs within your apartment, we have our own dedicated maintenance staff to provide same day service on weekdays between 8:00 AM and 4:30 PM with after hours coverage by condominium staff for emergencies.  We make appointments with Condominium staff for repairs that require access to building systems. 

ACCOUNTS RECEIVABLE
For payment and billing questions regarding your rent and any other charges (for PPM tenants), please call:  (718) 536-2000.

LEASING AND MARKETING DEPARTMENT FOR PPM TENANTS 
For renewals, lease questions, occupancy issues, etc., our office is located at 2000 East Tremont Avenue, First Floor.  Call:  (718) 536-2100.

CONDOMINIUM SERVICES

Parkchester Department of Public Safety 
Call: 718-319-8042   Available 24/7

The Parkchester South Condominium Operates Recreational Programs for all Residents of the North and South Condominiums, Owners and Renters.

Recreation Department 
Call (718) 320-6008.

Parkchester Enhancement Program (PEP) for Seniors
Call (718) 409-1619
1525 Unionport Road
Apt. ME- Courtyard Entrance
http://www.bethabrahamhealthservices.org/services/category/pep-for-seniors