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General Questions

What do I need to do to take care of maintenance issues.
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Contact the management office at 2000 East Tremont Avenue or call 718-518-1000 or drop by their service department on the second floor.
How can I transfer to a new apartment?
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Call the renting office at 718-536-2100 for an apartment transfer application or stop by the main floor renting and leasing office at 2000 East Tremont.

Rent Questions

How do I resolve bill payment issues?
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To resolve any payment issues for Parkchester Preservation Management's rental apartments call 718-536-2000 and ask for accounts receivable. You can also stop by our second floor offices at 2000 East Tremont Avenue.
Where do I go for lease questions or renewals?
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Please stop by the leasing and renting office on the first floor of 2000 East Tremont or call 718-536-2100.

Community Questions

How do I contact security?
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The Public Safety Department is available 24 hours a day, 7 days a week. They can be reached at 718-319-8042.
How do I get in touch with the recreation department?
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Call 718-320-6008.
Are there programs for Seniors?
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Yes. There are two onsite programs. Parkchester Enhancement Program for Seniors or PEP, is located at 1525 Unionport Road,, 718-409-1619. RAIN for Seniors located at 1380 Metropolitan Avenue, 718-597-9220.