The Test & Trace Corps fights COVID-19 so that New Yorkers can get back to school, work and leading their lives. It is a program run by the City of New York through NYC Health + Hospitals and in collaboration with the NYC Department of Health and Mental Hygiene, Department of Information Technology and Telecommunications, and many more. The Corps helps New Yorkers receive free and easy testing for COVID-19. It ensures that anyone with the virus receives care, and can safely isolate to prevent the spread. To helps New Yorkers navigate this process, The Corps has activated a specialized group of Contact Tracers to provide resources and support every step of the way. As Chief Equity Officer, Ms. Palma is responsible for addressing racial disparities and leading efforts to engage communities disproportionately affected by COVID-19 as reported by the Daily News.
Tracers have been recruited from communities across the city, especially communities hit the hardest by COVID-19. Currently there are 1700 tracers who speak 40 languages being trained to spring into action June 1. The plan is to hire 2500 tracers by mid-June.